Radiance Rewards is an exclusive loyalty club for With Clarity customers.
How can I be a part of Radiance Rewards?
Create an account on our website to be automatically enrolled in our rewards program. Once you’re a registered member, you’ll have the opportunity to earn points in various ways.
What are points?
Points awarded under Radiance Rewards are a form of virtual currency that customers can earn in a multitude of ways. 20 points are equivalent to $1.
What are the membership tiers?
We have 3 membership tiers. Entry to the membership tiers is based on Points accumulated by you. Following are the membership tiers.
• Silver Tier (0-5,000 Points) – Earn 1 Point for every $1 spent
• Gold Tier (5,001-10,000 Points) – Earn 2 Points for every $1 spent
• Platinum Tier (10,001+ Points) – Earn 3 Points for every $1 spent
How can I earn points?
You can earn Points for the following actions:
• Welcome Bonus for Signing Up (200 Points)
• Special Gift for your Birthday (300 Points)
• Like Our Facebook Page (100 Points)
• Follow us on Instagram (100 Points)
• Write a Review (100 Points) • Share a Photo (100 Points) • Share a Video (100 Points) • Refer a friend (5,000 points when your friend makes a purchase)
Apart from these, get access to select promotions to be awarded bonus Points for various activities.
What can I redeem my points for?
You can redeem your points for the following discounts:
• 2,000 Points for $100 Off
• 5,000 Points for $250 Off
• 10,000 Points for $500 Off
Please note that the reward points cannot be redeemed on natural diamonds.
How do I check my points balance?
Sign in to your account and click on the ‘Rewards’ button appearing at the bottom left corner of your screen. Then, you’re able to view your Points balance.
How long will it take for points to be added in my account post purchase?
Sign in to your account and click on the ‘Rewards’ button appearing at the bottom left corner of your screen. You would be able to see your Points balance.
Are there any conditions associated with earning points?
Yes, you can earn points for up to a maximum of 5 orders within a calendar year, in adherence to our fair usage policy.
Will I get points for my birthday in case my birthday falls within 30 days of becoming a member?
We have a blackout period of 30 days to avoid misuse of the program. You will not get any Points for your birthday in case your birthday falls within 30 days of you becoming a member. You will be eligible to earn Birthday Points from next birthday onwards.
Do my points expire?
No! Your reward points will never expire.
What happens to my points if I return the product?
When you return an item, you lose the associated credit you originally earned by buying the item in the first place.
How do I contact support if I have any questions?
You can email us service@withclarity.com at or call us at 1-844-234-6463. Our hours are: Mon-Fri 9 AM to 12 AM & Sat-Sun 10 AM to 7 PM
We're excited to offer extended returns till January 21st, 2024 for all qualifying orders placed on or after November 15th, 2023 until December 20th, 2023. Qualifying orders will be eligible for one full refund or exchange when returned in their original, unworn condition.
Valentine’s Day Offer
Enjoy a Diamond Floral Necklace on purchases of $1k+, or a Diamond Floral Set on purchases of $3k+.
TERMS AND CONDITIONS:
Customers who make a purchase during the offer period totaling over $1000 will receive 1/4 CTW Floral Pendant in Sterling Silver (G/H SI+) and over $3000 will receive 3/4 CTW Floral Diamond Set (Pendant & Earrings) in Sterling Silver (G/H SI+). The offer will continue to run until further notice or until stock lasts. Offer cannot be applied retroactively and is not applicable on orders that are in processing or have shipped. The offer cannot be combined with any other offer, discount, or promotion code. Any free gift sent with purchase, must be returned if an order is being returned and will not be replaced if misplaced, lost or stolen. In the event that the customer returns their purchase and does not return the free gift with their order, they will be refunded the total value of the order minus value of the free gift. Free gift is limited to one per customer/shipping address. Free gifts cannot be returned or exchanged for their cash value or any other merchandise on site. The offer terms are subject to change at any time without prior notice. Other restrictions may apply.
Diamond Color
When measuring a diamond’s color, D is the highest grade representing a pure white diamond, while H represents a near colorless diamond.
Diamond Clarity
Clarity refers to microscopic imperfections called inclusions. The less inclusions, the better the clarity with FL (flawless) being the highest clarity grade.
Diamond Color
When measuring a diamond’s color, D is the highest grade representing a pure white diamond, while H represents a near colorless diamond.
Diamond Clarity
Clarity refers to microscopic imperfections called inclusions. The less inclusions, the better the clarity with FL (flawless) being the highest clarity grade.
The Metal Selecting Guide
Platinum
Known for its unparalleled rarity and durability. Cool silvery-white appearance with a luxurious shine.
Gold
Offered in 14k and 18k 14k gold is the most popular choice, ideal for everyday wear. 18k gold is a premium choice, containing a higher gold percentage. Available in White Gold, Yellow Gold, and Rose Gold.
Sterling Silver
925 stamped Versatile, timeless, and easy to care for. Bright, metallic appearance with a grayish-white hue.
Clarity Commitment Protection Plan
With our in-house protection plan, your jewelry will remain fully protected.